Energy and utility operators run critical infrastructure — outages affect millions of customers, regulators, and the wider economy. The platforms that support that infrastructure live next to operational-technology systems that can’t go down. We design platforms that respect that adjacency, with explicit resilience targets and a cyber-resilience posture that satisfies national CIP-equivalent regimes.
What we do for energy organisations
- Customer information systems modernization. Billing, customer portals, outage notifications, demand-response programmes — on container infrastructure with documented RPO/RTO and DR drill cadence.
- Smart-meter and AMI data platforms. High-cardinality time-series ingestion, anomaly detection (theft, equipment failure), regulator-grade load profiling.
- Asset health and predictive maintenance. Transmission and distribution-asset monitoring with ML-driven scoring; integration with field-service workflows so predictions become dispatched work orders.
- Renewable-generation integration. Monitoring and dispatch coordination for solar, wind, and storage assets; market-adjacent dispatch signals.
- Identity and access for critical-infrastructure operators. Differentiated identity flows for control-room operators (smart card, hardware token), field engineers, and back-office users, with the audit trail energy regulators expect.
- Cyber-resilience programme. RHACS-style runtime security across IT estate, with documented separation from OT systems, supply-chain trust, and an incident-response capability matched to critical-infrastructure expectations.
What makes energy engagements distinct
Compared with commercial sectors, energy operators face regulator-defined cyber-resilience requirements beyond commercial baselines: documented separation from operational technology, supply-chain integrity, multi-year retention of operational audit logs, and incident-response capabilities that report to national regulators. Architecture choices have to anticipate the next regulator visit, not just the next audit cycle.